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Terms and Conditions of Supply
This page (together with the documents referred herein) tells you the terms and conditions on which The Belt Boutique Ltd (“the Seller”) supply any of the products (“the Products”) listed on our website www.thebeltboutique.com (“the Site”) to you (“the Terms and Conditions of Supply”). Please read the Terms and Conditions of Supply carefully before ordering any Products from the Site. You should understand that by ordering any of the Products, you agree to be bound by the Terms and Conditions of Supply.
Your Status
By placing an order through the Site, you warrant that:
You are legally capable of entering into binding contracts; and
You are at least 18 years old.
Formation of the Contract
After placing an order, you will receive an email from the Seller acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a Product. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an email that confirms that the Product has been dispatched (“the Dispatch Confirmation”). The contract between us (“the Contract”) will only be formed when we send you the Dispatch Confirmation.
The Contract will relate only to those Products whose dispatch we have confirmed in the Dispatch Confirmation. We will not be obliged to supply any other Products which may have been part of your order until the dispatch of such Products has been confirmed in a separate Dispatch Confirmation.
Links
The Seller may provide links on the Site to the websites of other companies, whether affiliated with us or not. We cannot give any undertaking, that products you purchase from third party sellers through the Site, or from companies to whose website we have provided a link on the Site, will be of satisfactory quality, and any such warranties are DISCLAIMED by us absolutely. This DISCLAIMER does not affect your statutory rights against the third party seller.
Consumer Rights
If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after you received the Products. In this case, you will receive a full refund of the price paid for the Products in accordance with our returns policy.
To cancel a Contract, you must inform us in writing and return the Product(s) to us immediately, in the same condition in which you received them, and at your own cost and risk.
Risk and Title
The Products will be at your risk from the time of delivery.
Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including delivery charges.
Price and Payment
The price of each Product will be as quoted on the Site from time to time, except in cases of obvious error.
These prices include VAT but exclude delivery costs, which will be added to the total amount due as set out in Postage Information.
Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Dispatch Confirmation.
The Site contains a large number of Products and it is always possible that, despite our best efforts, some of the Products listed on our site may be incorrectly priced. We will normally verify prices, as part of our dispatch procedures so that, where a Product's correct price is less than our stated price, we will charge the lower amount when dispatching the Product to you. If a Product’s correct price is higher than the price stated on the Site, we will normally, at our discretion, either contact you for instructions before dispatching the Product, or reject your order and notify you of such rejection.
We are under no obligation to provide the Product to you at the incorrect (lower) price, even after we have sent you a Dispatch Confirmation, if the pricing error is obvious and unmistakeable and could have reasonably been recognised by you as a mis-pricing.
The Seller accepts Visa, Visa Delta, Visa Electron, MasterCard, Switch, Maestro, Solo, American Express, Diners and JCB. We will not charge your credit or debit card or cash your cheque until we despatch your order. Payment transactions are handled through ProtX on our behalf. Learn more about ProtX
Liability
We warrant to you that any Product purchased from us through the Site is of satisfactory quality.
Our liability in connection with any Product purchased through the Site is strictly limited to the purchase price of that Product.
This does not include or limit in any way our liability:
For death or personal injury caused by our negligence;
Under section 2(3) of the Consumer Protection Act 1987;
For fraud or fraudulent misrepresentation; or
For any matter for which it would be illegal for us to exclude, or attempt to exclude, our liability.
We accept no liability for any loss of income or revenue, loss of business, loss of profits or contracts, loss of anticipated savings, loss of data, waste of management or office time or for any indirect or consequential loss or damage of any kind however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable.
Import Duty
If you order Products from the Site for delivery outside the UK, they may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
Please also note that you must comply with all applicable laws and regulations of the country for which the products are destined. We will not be liable for any breach by you of any such laws.
Written Communications
Applicable laws require that some of the information or communications we send to you should be in writing. When using the Site, you accept that communication with us will be mainly electronic. We will contact you by email or provide you with information by posting notices on the Site. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
Notices
All notices given by you to us must be given to customerservices@thebeltboutique.com . We may give notice to you at either the email or postal address you provide to us when placing an order, or in any of the ways specified in Written Communications above. Notice will be deemed received and properly served immediately when posted on the Site, 24 hours after an email is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an email, that such email was sent to the specified email address of the addressee.
Transfer of Rights and Obligations
A Contract is binding on you and us and on our respective successors and assignees.
You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.
We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.
Events Outside Our Control
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (“Force Majeure Event”).
A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
Strikes, lock-outs or other industrial action.
Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war.
Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster.
Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport.
Impossibility of the use of public or private telecommunications networks.
The acts, decrees, legislation, regulations or restrictions of any government.
Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.
Waiver
If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of the Terms and Conditions of Supply, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.
A waiver by us of any default shall not constitute a waiver of any subsequent default.
No waiver by us of any of the Terms and Conditions of Supply shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with Notices above.
Severability
If any of the Terms and Conditions of Supply or any provisions of a Contract are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
Entire Agreement
The Terms and Conditions of Supply and any document expressly referred to in them represent the entire agreement between us in relation to the subject matter of any Contract and supersede any prior agreement, understanding or arrangement between us, whether oral or in writing.
We each acknowledge that, in entering into a Contract, neither of us has relied on any representation, undertaking or promise given by the other or be implied from anything said or written in negotiations between us prior to such Contract except as expressly stated in the Terms and Conditions of Supply.
Neither of us shall have any remedy in respect of any untrue statement made by the other, whether orally or in writing, prior to the date of any Contract (unless such untrue statement was made fraudulently) and the other party’s only remedy shall be for breach of contract as provided in the Terms and Conditions of Supply.
Changes
We have the right to revise and amend the Terms and Conditions of Supply from time to time.
You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or the Terms and Conditions of Supply is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or the Terms and Conditions of Supply before we send you the Dispatch Confirmation (in which case we have the right to assume that you have accepted the change to the terms and conditions, unless you notify us to the contrary within seven working days of receipt by you of the Products).
Law and Jurisdiction
Contracts for the purchase of Products through our site will be governed by and construed in accordance with the Laws of Scotland and any disputes that may arise will be subject to the jurisdiction of the Scottish courts.
Delivery & Postage Information
We will dispatch within 2-5 working days.
UK Deliveries
Postage and packing for all UK deliveries is at a standard charge of £2.95.
Deliveries in Europe
Postage and packing for all deliveries in Europe is at a standard charge of £5.95.
Please contact us at customerservices@thebeltboutique.com to arrange delivery outside the destinations stated above.
We will only charge you postage once per order, even if we send more than one parcel.
Ordering & Returns Policy
At The Belt Boutique Ltd we want our customers to enjoy a hassle free and enjoyable shopping experience. For this reason, we try and make the process of ordering and returning goods simple.
Placing an order
Please make sure the e-mail address you provide to us is correct and your mailbox is in proper working order. All order confirmations are sent to that e-mail address.
Any contracts or agreements formed between you and us by means of this web site shall be governed and construed according to Scots law and any disputes or proceedings shall be subject to the jurisdiction of the Scottish courts.
Please note in particular that:
No orders shall be accepted from persons under the age of 18
While we try to ensure that all details (including prices) displayed on this web site are correct and up to date, we cannot be held responsible for their accuracy. You must ensure that, prior to placing an order, you have checked all relevant details about the products you have selected as their relevant details may have changed since you last visited this online store.
All products displayed on this web site are subject to availability.
All prices are inclusive of UK VAT (but do not include delivery charges).
Your payment card will be debited immediately.
No statement on this online store site shall be deemed to affect the statutory rights of a consumer which cannot be excluded or restricted by law.
Cancelling an order
Under the distance selling regulations you have the legal right to cancel your order within seven working days of receipt of the goods.
To cancel a Contract, you must inform us in writing and return the Product(s) to us immediately, in the same condition in which you received them, and at your own cost and risk.
See our consumer rights section.
Once received, goods which are not of satisfactory quality or not as described, may be returned for a full refund or exchange. Simply return the items, in their original condition and packaging, within 14 days of receipt. Please note - Your despatch note will be required as proof of purchase.
To return an item, email customerservices@thebeltboutique.com for the return address, quoting your order number and reason for cancellation e.g. defective items. For your protection, we recommend that you use a recorded-delivery service
When you return a Product to us we will examine the returned Product and will notify you of your refund via email within a reasonable period of time. Please note that we will not refund you in relation to any Product that is not returned in its original condition, is damaged, or is missing parts. We will usually refund any money received from you using the same method originally used by you to pay for your purchase. We will usually process the refund due to you as soon as possible and, in any case, within thirty days of the day we received your cancellation or the day we confirmed to you via email that you were entitled to a refund for delivery of the defective Product.
Products returned by you because of a defect will be refunded in full, including a refund of the delivery charges for sending the item to you and the cost incurred by you in returning the item to us.
Products returned by you within the seven-day cooling-off period (see “Consumer Rights” above) will be refunded in full, including the cost of sending the item to you. However, you will be responsible for the cost of returning the item to us.
Privacy Policy
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998).
We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service.
We will not share your details with any third party without your explicit consent
We will not e-mail you in the future unless you have given us your consent.
We will give you the chance to refuse any marketing email from us or from another trader in the future.
The type of information we will collect about you includes:
your name
address
phone number
email address
Credit Card Security – Payment transactions are handled through ProtX on our behalf. Protx has achieved the highest level of compliance under the Payment
Card Industry Data Security Standard (PCI). They adhere to stringent levels of fraud screening, ensuring that your details remain secure throughout the transaction process.